Use this function to record loan returns following a delivery of type loan. Generally, a loan is to be returned on a given date. If the customer keeps the goods and an invoice could be needed.
Once the return is completed, the stocks are transferred if necessary and you can print a return note.
A loan return is always created from a loan delivery by picking a delivery line. You cannot carry out a direct loan return.
Refer to documentation Implementation
The loan return entry is made in a single screen. The presentation of the entry screen depends on the setup of the selected transaction.
If a single transaction has been set up, no choice is suggested when entering the function; in the opposite case, a window will open to display the list of transactions likely to be used (the choice can also be restricted by access code).
Fields
The following fields are present on this tab :
|
Site in which the return is carried out. This site:
|
|
Only one return type of the "Loan" category can be entered. Besides, the legislation and company group for which it is defined must be consistent with those of the receipt site. The return type is used to determine, amongst other things, the sequence number counter at use. |
|
Return number that allows the return to be identified in a unique way.
|
|
By default the return date is initialized to the current date. |
|
  |
|
Code of the customer requesting the order, the direct delivery or the direct invoice. This code:
|
|
This field indicates the code of the address to ship to.
|
|
The category cannot be modified; it is determined by the chosen Return type. |
Close
Presentation
Among the fields to enter and specific features, you will find:
The return number is automatically assigned on its creation, but the field can be manually entered if the sequence number counter assignment setup allows the manual entry of a number.
This is the site to which the goods are returned. A product on loan can only be returned to the site of the company that made the shipment. A control is carried out on the site chosen to check that it is a site of type warehouse. Once a shipment site has been selected, it is no longer possible to modify this information.
Based on this information, you can:
Select a site among the list of authorized sites that have a warehouse role.
A return is related to a loan delivery carried out to a given customer and a delivery address for this customer. It is this customer code and address that it is necessary to enter in the return header. A customer can only be selected if it is active.
Based on this information, you can:
Select a customer business partner.
Jump to the customer record if your user authorizations allow it.
Select a delivery address
Access by tunnel to a delivery address if the user authorizations allow it.
This date is initialized to the current date. It corresponds to the actual date of the product return to the company. It will be used as a receipt to stock date for the returned product if the stocks are updated.
This is statistical information that will be recorded in the stock journal at the moment of saving the return to stock. This transaction group comes from the miscellaneous table number 9. This information can be initialized by the value given in the corresponding transaction setup.
Defined here is the dock type location to be used by default for the receipts to stock to be carried out. A selection window is used to select the dock type locations defined in the receipt site.
The product reference entered at this level is used to filter the delivery lines of the type loan to be returned in the left list.
The lines are automatically initialized from the selection of one or more deliveries, or to certain delivery lines that have initialized the return. This selection is made via the Select deliveries in the left list. The line is initialized for the totality of the delivery minus the returns already carried out for this delivery.
The product code cannot be entered, it is initialized by the selected delivery line.
It is the product description translated into the customer language entered in the original delivery.
This is the product description entered in the original delivery.
This is the unit in which the return is expressed. This information is not available for modification. It is always equal to the sales unit entered in the original delivery.
The Loan quantity field, expressed in the return unit, is initialized by the maximum quantity that can be returned (quantity loaned to the original delivery minus the quantity already returned). This quantity cannot be modified.
This field, expressed in the return unit is used to enter the effective returned quantity in the selected delivery. By default, this quantity is equal to the quantity remaining to be returned. It can still be modified.
A control is carried out with respect to the quantity on loan:
You cannot return a quantity greater that the quantity still on loan at the customer's.
In addition, you cannot carry out a return with a null quantity.
The coefficient between the return unit and the stock unit is not accessible in the context of a loan return. This information will always be displayed irrespective of the transaction used.
This is the stock unit for the product. This information is not accessible. It will always be displayed irrespective of the transaction used.
This is the loan return date identified in the selected delivery. This information is not available for modification.
This information is, by default, always initialized to the value Yes.
When this field is set to Yes and if the transaction allows it, you can enter the information required for the stock movement on the return line. Otherwise, you cannot enter a stock receipt for these returned goods because the goods are damaged and you do not want to record a stock receipt; or because you are entering a provisional return and the stock receipt will only be recorded once the goods are actually received.
Depending on the product configuration, some stock characteristics need to be specified. These characteristics are the following:
The Status. This is the quality status of the product.
The location type and the location if the product is managed by locations.
The internal lot.
The number of Sub-lots and the Sub-lot number. The final sub-lot is calculated if several sub-lots are specified and if they are consecutive (this information cannot be modified).
The supplier lot.
The serial number if the product is subject to a serial number. The final serial number if several serial numbers are returned and if they are consecutive (this information cannot be modified).
The transaction description. It is a description that will be entered in the stock journal.
At the end of the return line, a window for the entry of the stock detail may open automatically if all the stock information has not been entered or initialized. This information must then be entered in this detail screen.
In addition to the stock characteristics specific to the product, a certain number of rules affect stock receipts. For a loan return these rules can be described in a general manner, see the Stock management rules, for the Loan return field. These rules can also be refined by the Product categories or by the product categories defined for the sites. If necessary, a stock receipt rule on the loan return can also be defined by Product category for a movement type (see the definition of the movement code in the Loan returns transactions setup).
In the case of a loan return, since the referencing of the delivery is mandatory, most of the information will automatically be initialized from the information in the stock line of the original document, other information must be manually entered or will be initialized as a function of the setup associated to the receipt movement of the loan return type.
The status: It will be initialized with the status of the delivery if the status is authorized by the management rule assigned to the movement type Loan return (see the authorized Statuses and Sub-statuses). If the delivery status is not authorized for the management rule defined in the return, then the default status for the management rule will be used.
The status is not mandatory in the return line, but if it is not entered, the stock detail window will open automatically at the end of the line so that a status can be specified. In some cases, the user may intentionally choose not to enter the status in the document line, because the goods returned are of a different quality and a split is necessary. It will then be necessary to enter this split of the statuses in the stock detail window. If a $ symbol appears in this field at the end of the entry of this field in the document line, it means that different statuses have been assigned and that a sub-detail on the stock lines exists.
Depending on the management rule used for the Loan return movement type, there is the possibility, by setting it up, to generate an analysis request during the receipt to stock of the goods if the status of the goods has the status to be checked(Q*).
The location type and the location: if the product is managed by location, a location can be initialized by default based on the management rule assigned to the Delivery return movement type and based on the locations set up in the Product/site record. The semantic identifying a location category is used to associate in the Product/site record a location type and a potential location. The location type and the location defined in the Product-site record can refer to a group of location types and/or locations if the wild cards (?,*) are used in their definition (see the Location types and Product-site documentations). In the case of some location types, the assignment will also depend on their availability or their capacity (replenishment management). This information can potentially be modified if necessary.
If the return transaction allows it, a dock type location can be entered in the return header. If this is the case, it will be this location that will be systematically suggested by default. The locations of the type dock are not suggested in the selection if the return transaction does not specify receipts to dock.
In some cases, the user may intentionally choose not to enter the location type and/or location because the goods to be returned will be distributed across different storage locations. The user will then enter the distribution in the Stock detail window. If a $ symbol appears in these fields at the end of entry, it means that different location types and/or locations have been assigned and that a sub-detail exists for the stock lines.
From the Location type field, click the Actions icon to:
Select a location type.
Jump to the location types table if your user's authorizations allow it.
From the Location field, click the Actions icon to:
Select a location.
Access by tunnel the location table if the user's authorizations allow it.
Tunnel to the Location occupation inquiry if the user's authorizations allow it.
Access by tunnel the Dedicated locations inquiry for the product being entered if the user's authorizations allow it.
The internal lot: This information will not be accessible in the return line. If the return involves a delivery that only lists a single lot number, the latter will be displayed on the line. If the original document references several lot numbers, this will be indicated by the presence of the $ symbol in the lot field. If the delivery is multi-lots and the return only concerns part of the delivery, the choice of the lot will be made via the stock detail screen (by deleting the lines that are not required). Same remarks as those concerning the management of sub-lot numbers.
The supplier lot: This information is not accessible in this context and this is irrespective of the management rule associated with the product category. The suggested lot is the lot coming from the original delivery.
The serial number: This information in not accessible in this context on the return line. If the serial numbers of the delivery line are consecutive they are displayed on the return line. Otherwise, the $ sign will be displayed in the two fields to indicate that the numbers returned are not consecutive. If the original document contains several serial numbers and the return only concerns some of these numbers, it will be necessary to access the stock detail window to choose the required numbers. Only the serial number from the original delivery line can be chosen. The serial number selection window will only submit the serial numbers from the original document line.
Note on the entry operation for a return creation:
When creating a return line by selecting a delivery line and that several stock detail lines are generated, the stock information can only be modified through the Stock Detail window. Only the following information remains accessible: Quantity and the Description of the movement.
When a single stock detail line exists, only the information concerning the Status, Location type, Location and Movement description will be modifiable.
If the quantity is modified on the return line and several lines exist in the stock detail, then the detail window will open automatically to allow the choice of the line(s) impacted by this modification.
If the quantity on the return line is increased and only one stock detail line exists, then the detail window will automatically open to specify that the additional quantity concerns the same detail line or another detail line.
If the quantity is decreased in the return line and only one detail line exists, the stock window will not open.
Note concerning the management of the coefficients and the return units:
When the return has a delivery at its origin, the units used to carry out the stock movement will be those of the delivery. Thus if a delivery had as sales unit a Carton, but the associated stock movement in made by individual unit, the unit used by default to carry out the receipt to stock will be the unit.
It is not possible to modify the conversion coefficient between the return unit and the stock unit. If in the stock detail window other units are used or if lines with different coefficient are entered, the return line unit will be replaced by the stock unit to ensure a conversion with the units used to carry out the stock entry.
This is a free text that will be written in the stock journal for each return line movement. This information can also be modified in the stock detail window.
This is the delivery number at the origin of the return. There is the possibility to access by tunnel to the original delivery if the user authorizations allow it.
Close
Fields
The following fields are present on this tab :
Stock
|
The presence of this box is subject to the activity code WRH. |
|
In the case where the receipt transaction authorizes a dock receipt (parameter active in the transaction setup), a dock location field appears in the receipt note header. This makes it possible to enter a location of the 'dock' type which will then be transferred by default as the return location for all receipt note lines. The specified dock location must be associated with the warehouse, when the latter is specified.
|
Block number 2
|
This non modifiable information specifies whether the return is of type inter-site. |
|
This non modifiable informations specifies whether the return is of type inter-company. |
|
This field indicates the product reference code. It is generated by a sequence number counter (set up in function Sequence number counters) in the case when the product category has a sequence number counter code. The reference cannot be modified. It is automatically assigned and displayed when the product creation is complete. |
|
Main description of the product coming from the product record and that can be modified during entry. |
|
  |
|
Sales unit of the product, to which is associated the sales price. Sales unit of the product, to which is associated the sales price. It is used by default upon sales document entry.
|
|
From the quantity field, the contextual button enables the user to inquire the stock by site. When the shipped quantity is entered a price list search process is automatically carried out. The purpose of this search is to recover:
The price list search process can be triggered in different ways depending on the product type entered. In effect, if the entered product is of the type 'Normal', the search process is automatically triggered. When the entered product is of the type 'Kit parent product' or 'BOM parent product, an initial price list search is triggered for the parent product ('Normal' type), then before triggering the price list search for the components, a read of the BOM file is carried out in order to identify whether different BOM codes of the 'commercial' type exist, in which case they are displayed in a window. If the product has only a single BOM code, it will be taken into account automatically. After choosing the BOM code, different cases can occur according to the construction of the product BOM:
The lines corresponding to the different BOM components are then generated:
In both cases, a price list search for the component type is then automatically triggered and for each delivery line generated, a value is assigned to the type of line:
Certain price list controls are carried out on exiting this price list process:
These different messages can be blocking according to the value given to the SDACLOK - Price, margin, qty non blocking control user parameter. If the shipment comes from an order and an allocated quantity remains and a shortage on the order, the fact of increasing the shipped quantity will consume the allocations then the shortages still present in the order. When the delivery line is created and the shipped quantity is then modified, the 'stock' detail window then automatically opens at the line end to give the user the choice of stock lines to be modified. The stock detail window does not open in only one case. If the delivery line is only associated with one stock line and the shipped quantity is decremented, the system automatically reduces the recorded quantity on the stock line, no intervention from the user required. |
|
This field contains the quantity ordered by the customer and expressed in sales unit. It is initialized by default with the quantity left to return and remains modifiable. A quantity comprised between 0 and the quantity that left to return may be entered. |
|
Coefficient used to calculate the quantity in stock unit, from a quantity entered in sales unit. Qty in STK = Qty in SAL* factor |
|
This field indicates the product management unit in which are expressed:
This information is always displayed, regardless of the transaction used. It cannot be modified. |
|
This concerns the loan return date specified in the selected delivery. This information cannot be modified. |
|
  |
|
This information is, by default, initialized to 'Yes' (except if the user parameter RETININULL - Non init. returned quantities is set to 'Yes' in which case the indicator is positioned to 'Yes' provided that the user has entered the returned quantity). According to the product configuration, some stock characteristics should be mentioned. These characteristics are:
At return line end, a window for the Stock detail entry may open automatically if part of this information has not been entered or initialized. They should then be entered in this detail screen. Besides the stock characteristics of the product, some rules control the stock receipts. For a loan return these rules can be described in a general fashion, see Stock management rules, in the section 'Loan return'. These rules can also be refined by Product category or by product category narrowed down by site. A stock receipt rule for a loan can also be defined by 'Product category' for a particular movement typology (see definition of the movement code in the setup of transactions related to Loan returns). In the case of a loan return, since registering the delivery is mandatory, almost all the information is initialized automatically based on the stock information of the original document line. Some information must be entered manually or can be initialized according to the setup linked to this 'loan return' receipt movement.
The status is not mandatory in the return line but if it is not entered, the 'stock' detail window automatically opens at the line end so the status can be specified. In some cases, it is possible not to enter this status intentionally on the document line as the quality of the goods to be returned is different and because a split is required. This split will then be entered in the 'Stock' detail window. If the sign '$' is displayed in this zone at the end of the document line entry, it is because different status have been assigned and that a sub-detail exists for stock lines. According to the management rule used for 'Loan return' movement typology, it is possible to set up the generation of an analysis request upon receiving the goods in stock if the status of goods is set to status to be controlled (Q * ).
If the return transaction allows it, a location of the "dock" type can be entered in the return header. If this is the case, this location is systematically suggested by default. Dock-type locations are not suggested upon selection if dock receipts are not specified in the return transaction. In some cases, it is possible not to enter a location and/or location type intentionally as the goods to be returned are distributed on different storage locations. This distribution is thus entered in the stock detail window. On terminating the entry, if the sign '$' is displayed in these zones, it is because different location types and/or locations have been assigned and that a sub-detail exists for stock lines. From the 'Location Type' field, the contextual button can be used to:
From the 'Location' field, the contextual button can be used to:
Note regarding the entry kinematics upon creating a return: When creating a return line by selecting a delivery line and several stock detail line are generated, the stock information can only be modified using the window Stock Detail. Only the following can still be accessed: 'Quantity' and 'Description' of the movement. When only one stock detail line exists, the information related to the 'Status', 'Location type', 'Location' and 'Movement description' can be modified. If the quantity is modified on the return line and several stock detail lines exist, then the detail window opens automatically so as to choose which line(s) is impacted by this modification. If the quantity is increased on the return line and only one stock detail line exists, then the detail window opens automatically so as to specify whether the additional quantity applies to the same detail line or to another detail line. If the quantity is decreased on the return line and only one detail line exists, then the stock window does not open. Note related to the management of coefficients and return units: When the return originates from the delivery, the units used to perform the stock movement are the ones of the delivery. This way, if a shipment has a box for sales unit, but the associated stock is calculated by the unit, then the unit used by default to carry out the receipt is the stock unit. It is not possible to modify the conversion factor between the return unit and the stock unit. In the stock detail window, if other units are used or if lines with different coefficients are entered, then the unit of the return line is replaced by the stock unit so as to ensure that the conversion is performed with the units used upon stock receipt. |
|
The presence of this field depends on the activity code WRH.
|
|
The stock status is used to define if a product is:
The statuses and sub-statuses authorized in a stock transaction can depend on various factors: The stock totals for the product are updated according to the status entered in the movements: |
|
The location types are used to codify the warehouse locations according to their storage characteristics: size, authorized statuses, technical constraints etc. |
|
If the product is managed by location, a default location can be initialized with respect to the management rule assigned to the movement type 'Delivery return' and with respect to the locations set up in the 'Product/warehouse' record if warehouses are managed (otherwise the locations set up in the 'Product/site' record are used). For some location typologies, their assignment will depend on their availability and on their capacity (capacity management). This information can be modified is necessary. If the return transaction allows it, a location of the "dock" type can be entered in the return header. If this is the case, this location will be systematically suggested by default. Dock-type locations are not suggested upon selection if dock receipts are not specified in the return transaction. In some cases, it is possible not to enter a location and/or location type intentionally as the goods to be returned are distributed on different storage locations. This distribution will then be entered in the Stock detail window. On terminating the entry, if the sign '$' is displayed in these zones, it is because different location types and/or locations have been assigned and that a sub-detail exists for stock lines. From the 'Location Type' field, the contextual button can be used to:
From the 'Location' field, the contextual button can be used to:
|
|
Lot concerned by the receipt transaction. |
|
This field contains the number of sub-lots concerned by the stock transaction. |
|
Sub-lot concerned by the stock transaction. |
|
This field indicates the last sub-lot on which the stock movement is applied. |
|
The supplier lot number can be entered for information purposes in the receipt transactions. |
|
|
|
This field contains the end serial number. |
|
Use this field to enter additional information, if necessary. |
|
This field indicates the first recorded identifier. |
|
A free description is entered in this field that will be registered in all the stock transactions associated with the shipment line. |
|
This field is always loaded. If your user authorizations allow it, you can access the source delivery using the Actions icon. |
Depending on the setup, the analytical dimensions can be modified as they are initialized in compliance with the default dimensions setup. |
Close
Action icon
This function is used to access the Stock detail window that makes it possible to specify the stock information that has not been entered on the return line or to proceed with the necessary splits (Returns with different statuses, on different locations...).
This function can be accessed, on the return line, only when the delivery is a multi-lots one and that the return only applies to a portion of the delivery. It is used to specify the lot(s) involved (by deleting unnecessary lines).
This function is used to access the Stock detail window that makes it possible to specify the stock information that has not been entered on the return line or to proceed with the necessary splits (Returns with different statuses, on different locations...). This function is accessible for a return line only if the stock transactions have not been recorded yet. If the stock transactions have been recorded, it is necessary to use the Receipt Modification function described later in this document.
This function is only accessible on the return line for products managed by lot as long as the receipt into stock has not been carried out yet (It can always be accessed using the stock detail windows in creation or modification mode). It is used to inquire the lot characteristics (expiry....).
This function is used to modify the stock movements that have been carried out at the time of the saving of a return. This function is very similar to the function Quantity detail entry available on recording a stock movement on a return line.
This function is only available from a stable situation. This means it is not possible to modify the return note (the button Save must be de-activated).
On saving a modification, reversals will be carried out on the original transactions in the stock journal and new stock transactions will be carried out on the original transaction dates. A modification on a receipt will only be possible if the stock line linked to the credit memo still exists or if the quantity to be processed for this line is sufficient.
Use this function to modify all the stock information entered and to delete return lines if necessary. Indeed, if all the stock information is deleted, the return line will be deleted. If this is the only return line, the return note itself will be deleted.
For further information on this function, see the Receipt modification documentation.
Use this function to access the delivery of origin through the Jump to in the action menu depending on the user authorizations.
If a return has generated stock movements, it is not possible to delete the return using the button Delete. It will be necessary to first delete the lines having generated a stock movement through the function Change receipts. This function is accessible by clicking on the action menu on the return lines concerned.
Close
Fields
The following fields are present on this tab :
Stock data
|
Movement group, initialized by the movement group of the transaction being used. |
Transport
|
  |
|
  |
|
  |
|
  |
|
  |
|
  |
Project
|
  |
Grid Analytical
|
This grid is used to enter or display the dimension types based on the loan return entry transaction setup. |
|
This field repeats the title of the dimension type. |
|
Depending on the setup, the analytical dimensions can be modified as they are initialized in compliance with the default dimensions setup. |
Global document
|
  |
|
  |
|
  |
|
  |
Manual document
|
  |
Communication
|
  |
Close
By default, the following reports are associated with this function :
BONRETLIV : Customer return notes
SRETURNE : Sales return list
SRETURNL : Detail sales return list
This can be changed using a different setup.
This message is used to access the ship-to customer address or to modify it if required.
Fields
The following fields are included in this window :
Technical
Block number 1
|
  |
|
  |
|
  |
|
  |
Intrastat information
|
  |
|
  |
|
  |
Physical flow
|
  |
|
  |
Adjustment flow
|
  |
|
  |
Close
This window contains the customs information and the information necessary to the creation of the Customs Document File. In creation mode, they come from the loan type delivery concerned by the return.
The EU Information used only for the Intrastat is liable to the Intrastat activity code (DEB):
Information linked with the Physical flows: EU rule andTransaction nature, subject to activity code DEB, too, come from the setup carried out at Movement rules and natures function level.
This information can still be modified.
This function is used to view the delivery entry transaction that is being used.
This function is used to access the customers installed base.
When a product is managed in the base, the customer base will automatically be updated upon entry of the return with stock transaction (only for products with serial numbers).
The status of the installed base record will be:
A history record identifying the previous situation (at the customer) in the installed base record will be created.
In certain cases, the automatic update cannot be made notably in the case of products where the installed base has never been created. This function therefore makes it possible (where the user authorizations enable it) to create an installed base record or to manually update the customer installed base. Any modification carried out on the return after a stock receipt will no longer update the installed base automatically. You will need to update the installed base manually.
Presentation
Click this button to send the individual transportation note.
Use the Transport doc communication function (FUNTRNDOC) used to mass communicate transport notes.
Close
Fields
The following fields are present on this tab :
Additional info
|
Displays the departure date for this delivery or return.
|
|
Displays the arrival date for this delivery or return. |
|
Delivery departure time. |
|
Delivery arrival time. |
|
License plate of the vehicle carrying goods. |
|
Enter the trailer license plate. |
Manual document
|
If the web service is down, the transportation note must be communicated using a paper document including the paper document number and the internal system number. This communication must be done directly in the AT portal. This field must contain a slash character (/) separating the sequential number specific to the series (on the left) and the sequential number itself (on the right). This is needed for all transportation notes for manual documents. |
Communication
|
This field displays the AT code for the Transportation note returned by the tax authority. This field populates automatically when you communicate using the web service. If you communicated the transport using a manual document, you need to enter the code from the tax authority manually.
|
Close
In addition to the generic error messages, the following messages can appear during the entry :
'Function not authorized'
The user profile has no rights for this function, irrespective of the site.
'This document does not exist !'
This message appears if the operator enters a return number that does not exist in a modification context.
'No sequence number has been assigned to this document'
This message appears upon creating a return if no return number has been entered and the sequence number is assigned manually.
'Problem when recovering the sequence number counter'
This message appears if it has not been possible to assign a delivery number.
'$DELIVERY xxx Modification on another workstation'
This message appears if the delivery to which the return is associated is currently being modified on another workstation.
'Problem with the table $DELIVERY'
This message appears if there is a technical error in the delivery header table.
'Loan that has been the object of an invoice'
Warning message.
This message is displayed during the creation of the return, if the referenced shipment has been the object of an invoicing.
No line entered. Update impossible'
This message appears if no line is entered for this return.
Insertion not possible
This message appears on creation of the return, when the maximum number of lines in the return is reached.
'Modification in progress on another workstation'
This message appears when trying to modify a return currently being modified on another workstation.
'Return quantity > Delivered quantity'
This message appears when an attempt is made to enter a return quantity that is greater than the delivered quantity remaining to be returned.
'The deletion of a validated line must be made using the modification window.'
This message appears when an attempt is made to delete a return line that has been the object of a stock movement.
'Period not defined or process prohibited for this date'
This message is displayed if the return date is later than the current date or if the period status corresponding to this return date is different from "direct".
'Product blocked for stock count'
This message appears if the product to be received is blocked for physical stock count.